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Support

If you have any questions or need assistance, please reach out:

Email: support@sabaireplay.app

Common problems

Restore Sabai Replay Pro

On a new phone, or after reinstalling the app:

If you signed in with Apple

On the welcome screen, tap Log in and use the same Apple account. Pro comes back with it.

If you didn't sign in

  1. Make sure the phone is signed in to the App Store with the Apple ID you subscribed with.
  2. Open Sabai Replay and go to the Pro screen.
  3. Tap Restore at the bottom.

Pro unlocks within a few seconds. If it says no purchase was found, check that you're on the right Apple ID.

Cancel your subscription

Sabai Replay subscriptions are billed and managed by Apple, so you cancel them in your iPhone's settings, not in the app.

  1. Open Settings on your iPhone.
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. Tap Sabai Replay, then Cancel Subscription.

You keep Pro until the end of the period you've paid for.

On a free trial: cancel at least 24 hours before it ends and you won't be charged. Sabai Replay sends a reminder two days before the trial ends, if you've allowed notifications.

Delete your account

  1. Open Sabai Replay and go to the You tab.
  2. Tap Delete account.
  3. To keep your videos, tap Save your videos first to copy them to Photos.
  4. Tap Delete account to confirm.

This deletes your account and everything Sabai Replay keeps on this phone: sessions, videos and clips. It can't be undone.

Deleting your account doesn't cancel your subscription. To stop future charges, cancel it too (see above).

Never signed in? Then there's no account to delete. Your sessions and videos only exist on your phone; deleting the app removes them.